Frequently Asked Questions
Your Q&A Guide to Buying Blinds
Welyn, Hertford, St Albans & London
If you’re considering buying blinds, shutters, curtains, or awnings in Welwyn Garden City, Hertfordshire, you will likely have a few questions. As a small family-run business, Absolute Blinds is committed to ensuring you have all the information you need to make an informed decision.
With over 20 years of experience in the industry, we’re well-equipped to help guide you through the process. We’ve compiled a list of some of the most common questions we receive and their answers to ensure you’re confident in your decision. If you have any additional questions or need more information, we encourage you to reach out and talk to our seasoned staff. Here is our list of frequently asked questions:
Free Samples FAQ
Do I Need to Place an Order Before I Can Order a Free Sample?
No, you don’t need to place an order before ordering a free sample. We believe in the quality of our products, and we want you to experience it firsthand.
Do I get Charged for Delivery When Ordering Free Samples?
Our free samples come with free delivery, so you don’t have to worry about any hidden charges.
How Many Free Samples Can I Order?
You can order up to 5 free samples. We believe this gives a broad enough range to make an informed decision about buying blinds.
Product Related FAQ
Blinds, Shutters, Curtains and Awnings
Are the Blinds Covered Under a Warranty?
Yes, all our blinds come with a comprehensive warranty. We stand by the quality of our products and want you to feel confident when buying blinds from us. The limited warranty covers any defects in materials or workmanship. However, be aware that this warranty does not extend to damages caused by improper installation, misuse, or normal wear and tear.
Can I Order the Vertical Blind Slats Only?
Absolutely. We offer the option to order just the vertical blind slats.
Do You Sell Electric Blinds?
Yes, we offer motorised blinds. They are an excellent option for hard-to-reach windows and add a touch of modern convenience to your home.
How Do I Clean My Blinds?
Cleaning your blinds depends on the material. Generally, a light dusting will keep your blinds looking pristine. For a more thorough cleaning, you can use a damp microfibre cloth. We recommend checking the care instructions for your specific blinds.
What Child Safety Procedures Do You Have in Place for Your Products?
We take child safety seriously. All our products comply with UK child safety regulations. Our blinds are designed with safety features, including cord cleats, chain-break connectors, and cordless operation options. Cord cleats allow cords to be nearly tied away and out of reach of children. Chain-break connections will cause the chain to break apart if extra pressure is applied. Cordless blinds are popular for children’s rooms as they eliminate the risk associated with cords altogether.
What Happens if My Blind Fabric Is Out of Stock?
Should your chosen fabric be out of stock, we will contact you as soon as possible with alternatives or a timeline for when the blind fabric will be available.
Which Blind Would Be Most Suitable for a Bathroom?
Choosing the right blinds for a bathroom requires consideration of both practicality and aesthetics. Bathrooms often have high levels of humidity and fluctuating temperatures, meaning it's important to pick blinds that are water-resistant and durable. With this in mind, we recommend our faux wood blinds for your bathroom. These blinds mimic the aesthetic charm of natural wood while being completely resistant to moisture, making them both stylish and functional. Additionally, they are easy to clean and maintain, ensuring longevity despite challenging conditions. Every bathroom is unique, and our team is ready to offer personalised advice to find the perfect match for your needs.
Pricing and Payment FAQ
What Type of Payment Methods Do You Accept?
We accept a variety of payment methods for your convenience. These include credit and debit cards, PayPal, and bank transfers.
Cancellations & Return
How Do I Report a Fault or Damage to My Blinds?
If you find a fault or damage to your blind, contact our customer service team immediately.
Am I Able to Amend My Order Once It Has Been Processed?
Unfortunately, once your order has been processed, it cannot be amended. However, we aim to ensure your satisfaction, so if you have an issue, don’t hesitate to contact us.
Create a Custom Look With Absolute Blinds
We hope this general and buying blinds FAQ has answered your questions. If you have any more questions or are ready to explore our selection of blinds, shutters, curtains, awnings, and motorised blinds, we invite you to reach out to us at Absolute Blinds. Our team of experts is always happy to assist you in selecting the perfect window treatment for your home. Plus, with our extensive range of customisation options, we ensure your blinds will not only be functional but also a stylish addition. Transform your living spaces today with our help. We look forward to working with you and helping you find the perfect blinds for your home.
Our Customers Say
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Absolute Blinds fitted us a Skylight Blind for our orangery. We were very pleased with it, the tradesmen were excellent. We were kept informed during the process from measuring up to placing the order. With updates on fitting date. I would recommend them very professional and pleasant to deal with.
Customer in Cambridgeshire
Showroom staff knowledgeable and patient. Fitting team are very quick, tidy and professional but still took time to make sure our electric blinds were properly set up and programmed.
Installed blinds throughout our new house around 6 years ago. Very professional job. Had to have a blind motor replaced recently . Speedy, friendly professional job by the same guy who did the original installation (Nigel), I would definitely recommend this company
Customer in Hertfordshire
Get in touch
Take the first step towards transforming your office windows with style and functionality with a free consultation. Our team looks forward to hearing from you.